HRIS RFP

HRIS RFP

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How to prepare an RFP for an HRIS?

How to prepare an RFP for an HRIS?

What is an HRIS RFP?

A well-structured request for proposal (RFP) is the foundation for choosing the right Human Resources Information System (HRIS) for your company. This guide, inspired by the Humaans HRIS Evaluation & RFP Scorecard, breaks down the essential steps, sections, and tips for building an effective HRIS RFP that yields clear vendor proposals that will have you choosing the right HRIS on your timeline.

An HRIS RFP is a formal document sent to potential vendors putting forward your organization's needs, technical requirements, and evaluation criteria. It invites vendors to propose solutions tailored to your business, creating a structured, transparent, and competitive selection process. Unlike a Request for Information (RFI) or request for quote, an RFP is more comprehensive and solution-focused.

Key Steps to Creating an HRIS RFP

1. Define Your Project Scope and Objectives

  • Clearly state why you need a new HRIS. Identify current issues, desired outcomes, and the business objectives you want to address by choosing one.

  • Engage stakeholders across human resources, IT, finance, and other departments to ensure all needs are within your project scope.

  • Create "Purpose of Evaluation," "Company Background," and "Scope of the Evaluation" sections to summarize your context and goals.

2. Gather and Document Requirements

  • Create a list of requirements including functional, integrations, and technical specs your HRIS needs to deliver. Prioritize them as "Must Have," "Important," or "Good to Have."

  • Include requirements such as employee data management, employee engagement, mobile access, reporting, and security compliance.

  • Highlight current issues with your existing tool to help potential suppliers understand your challenges.

3. Structure the RFP Document

Include the following sections for clarity and completeness:

Section

Purpose

Company Information

Brief background, size, and HRIS project context

Project Scope & Objectives

What you want to achieve with the new software solution

Current Challenges

Pain points with current systems/processes

Key Features & Functionalities

Detailed requirements, prioritized by importance

Technical Requirements

Integrations, data privacy, minimum requirements

Implementation Process

Expected timeline, training, and support needs

Evaluation Criteria

How you will score and compare responses from vendors

Vendor Information

Contact details, product offerings, unique value proposition

Budget Expectations

Pricing structure and total cost of ownership

Terms & Conditions

Legal, contractual, and compliance with labor laws

4. Develop Clear Evaluation Criteria

  • Define how your team will assess each proposal: technical requirements, user experience, cost, scalability, support, security, and vendor viability.

  • Assign weights to each criteria to reflect its importance in the selection process.

  • Create a scoring system to ensure objective, transparent vendor comparisons during the process.

5. Set a Realistic Timeline

  • Outline each stage of the process: release date, vendor response deadline, demo rounds, final selection, and implementation phase milestones.

  • Communicate key dates to all stakeholders and potential vendors.

6. Ask Effective Questions

  • Use a mix of open-ended and specific questions instead of generic questions. For example, ask vendors to describe how their system handles payroll services integration, not just if it does.

  • Allow space for vendors to highlight their unique value proposition and competitive differentiators in a detailed proposal where they can highlight elements that may seem outside of your scope.

7. Manage the RFP Process

  • Distribute the RFP to a shortlist of vendors based on basic criteria research.

  • Collect and answer clarification requests centrally to ensure fairness: gather all questions and then provide a sheet to answer them all at once for all potential vendors.

  • Send reminders ahead of deadlines if needed.

8. Evaluate and Shortlist Vendors

  • Review proposals for completeness and compliance with your strategic approach.

  • Score proposals using your predefined evaluation criteria and weights.

  • Compare vendors side by side, section by section.

  • Schedule demos with top contenders to see the human resource management system in action and address any outstanding questions you may have.

9. Make the Final Decision

  • Consider demo outcomes, assessment of vendors through reference checks, and total cost.

  • Negotiate terms and clarify implementation process support before signing.

Common Pitfalls to Avoid

  • Focusing only on current needs, consider future objectives and scalability requirements

  • Rushing through requirements gathering or the evaluation process

  • Overlooking post-implementation support and training

  • Not involving all relevant stakeholders in the HRIS selection process

1. Define Your Project Scope and Objectives

  • Clearly state why you need a new HRIS. Identify current issues, desired outcomes, and the business objectives you want to address by choosing one.

  • Engage stakeholders across human resources, IT, finance, and other departments to ensure all needs are within your project scope.

  • Create "Purpose of Evaluation," "Company Background," and "Scope of the Evaluation" sections to summarize your context and goals.

2. Gather and Document Requirements

  • Create a list of requirements including functional, integrations, and technical specs your HRIS needs to deliver. Prioritize them as "Must Have," "Important," or "Good to Have."

  • Include requirements such as employee data management, employee engagement, mobile access, reporting, and security compliance.

  • Highlight current issues with your existing tool to help potential suppliers understand your challenges.

3. Structure the RFP Document

Include the following sections for clarity and completeness:

Section

Purpose

Company Information

Brief background, size, and HRIS project context

Project Scope & Objectives

What you want to achieve with the new software solution

Current Challenges

Pain points with current systems/processes

Key Features & Functionalities

Detailed requirements, prioritized by importance

Technical Requirements

Integrations, data privacy, minimum requirements

Implementation Process

Expected timeline, training, and support needs

Evaluation Criteria

How you will score and compare responses from vendors

Vendor Information

Contact details, product offerings, unique value proposition

Budget Expectations

Pricing structure and total cost of ownership

Terms & Conditions

Legal, contractual, and compliance with labor laws

4. Develop Clear Evaluation Criteria

  • Define how your team will assess each proposal: technical requirements, user experience, cost, scalability, support, security, and vendor viability.

  • Assign weights to each criteria to reflect its importance in the selection process.

  • Create a scoring system to ensure objective, transparent vendor comparisons during the process.

5. Set a Realistic Timeline

  • Outline each stage of the process: release date, vendor response deadline, demo rounds, final selection, and implementation phase milestones.

  • Communicate key dates to all stakeholders and potential vendors.

6. Ask Effective Questions

  • Use a mix of open-ended and specific questions instead of generic questions. For example, ask vendors to describe how their system handles payroll services integration, not just if it does.

  • Allow space for vendors to highlight their unique value proposition and competitive differentiators in a detailed proposal where they can highlight elements that may seem outside of your scope.

7. Manage the RFP Process

  • Distribute the RFP to a shortlist of vendors based on basic criteria research.

  • Collect and answer clarification requests centrally to ensure fairness: gather all questions and then provide a sheet to answer them all at once for all potential vendors.

  • Send reminders ahead of deadlines if needed.

8. Evaluate and Shortlist Vendors

  • Review proposals for completeness and compliance with your strategic approach.

  • Score proposals using your predefined evaluation criteria and weights.

  • Compare vendors side by side, section by section.

  • Schedule demos with top contenders to see the human resource management system in action and address any outstanding questions you may have.

9. Make the Final Decision

  • Consider demo outcomes, assessment of vendors through reference checks, and total cost.

  • Negotiate terms and clarify implementation process support before signing.

Common Pitfalls to Avoid

  • Focusing only on current needs, consider future objectives and scalability requirements

  • Rushing through requirements gathering or the evaluation process

  • Overlooking post-implementation support and training

  • Not involving all relevant stakeholders in the HRIS selection process

Sample RFP Timeline


Step

Date

RFP submitted to supplier shortlist

2025-01-01

RFP response returned

2025-01-09

Deep Dive Discovery Rounds

2025-01-17

Product Deep Dive & Trial Setup

2025-01-24

Commercials & Implementation Walkthrough

2025-01-09

Business Case Planning

2025-01-17

Wider Stakeholder Demo

2025-01-24

IT & Legal Review

2025-01-24

Launch Date

2025-01-24


Step

Date

RFP submitted to supplier shortlist

2025-01-01

RFP response returned

2025-01-09

Deep Dive Discovery Rounds

2025-01-17

Product Deep Dive & Trial Setup

2025-01-24

Commercials & Implementation Walkthrough

2025-01-09

Business Case Planning

2025-01-17

Wider Stakeholder Demo

2025-01-24

IT & Legal Review

2025-01-24

Launch Date

2025-01-24

Key Takeaways

Start with a clear understanding of your needs and goals.

  • Engage stakeholders early and often throughout the software selection process.

  • Be specific and transparent in your requirements and evaluation process.

  • Use a structured, weighted scoring system for fair comparisons.

  • Schedule demos and reference checks before making a final decision.

A thoughtful, well-structured HRIS RFP will save time, reduce risk, and help you select a system that truly supports your organization's holistic HR strategy and growth. The key benefits of following this strategic approach include better alignment with business needs, more accurate budget expectations, and ultimately a more successful implementation phase.

Start with a clear understanding of your needs and goals.

  • Engage stakeholders early and often throughout the software selection process.

  • Be specific and transparent in your requirements and evaluation process.

  • Use a structured, weighted scoring system for fair comparisons.

  • Schedule demos and reference checks before making a final decision.

A thoughtful, well-structured HRIS RFP will save time, reduce risk, and help you select a system that truly supports your organization's holistic HR strategy and growth. The key benefits of following this strategic approach include better alignment with business needs, more accurate budget expectations, and ultimately a more successful implementation phase.

Create a better place of work today

Create a better place of work today

Simplify your people workflows and bring value to everyone in the organisation. Try Humaans today.

Simplify your people workflows and bring value to everyone in the organisation. Try Humaans today.

Trusted by global organisations

Trusted by global organisations

Create a better place of work today

Create a better place of work today

Simplify your people workflows and bring value to everyone in the organisation. Experience Humaans today.

Simplify your people workflows and bring value to everyone in the organisation. Experience Humaans today.

HR software for modern People teams to onboard, manage and grow their employees.

HR software for modern People teams to onboard, manage and grow their employees.